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Summit Mountain Rentals is a short-term property management company in Breckenridge and Frisco. The company has grown dramatically over the past several years and needs successful individuals to help ensure growth into the future. We are seeking candidates for the following positions:

Available Positions: Maintenance Tech / Field Engineer, Full Time Front Desk Agent / Reservationist, Full Time Quality Assurance Representative (Inspector).

Front Desk Manager

 
Summit Mountain Rentals is a short-term property management company in Breckenridge and Frisco. The company has grown dramatically over the past 5 years and needs a successful individual, with a desire to learn, to help ensure our growth into the future.
The candidate should have a track record of excellent customer service – in the hospitality industry will be a plus – and impeccable attention to detail. The candidate must be self-driven and be able to work independently, within the parameters of corporate goals. 

  • A primary part of this position is ensuring that the staff are learning, growing, and being challenged with their positions all while ensuring that they have the tools they need to succeed. 
  • Supervising a front office staff of guest service agents and reservationists 
  • New staff training and ongoing coaching  
  • Scheduling 
  • Guest appeasement and conflict resolution 
  • Bring innovative ideas to improve the guest experience and check in process 
  • Check in guests, perform front desk duties as needed 
  • Leading all sales and reservations efforts for the team. 
  • Being aware of guest issues that arise, following up on them, and resolving them to the best of our abilities. This involves communicating with our guests daily. 
  • Researching and charging guests for damages that happen in the homes. 
  • Ensuring the day-to-day tasks get accomplished and that our guests are being communicated with in a timely and professional manner. 

Requirements: 

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently   
  • Customer service oriented 
  • Working knowledge of Microsoft office 
  • Able to learn and use reservation software and third-party platforms 
  • Proficient writing skills (e.g., responding to email inquiries) 
  • Excellent time management and organizational skills required 
  • Must communicate efficiently with guests and staff 
  • Problem solving skills, with the ability to keep positive regardless of the situation 
  • Being proactive is imperative 
  • Customer service experience in hospitality industry preferred 
  • Previous supervisory experience required 
  • Must be willing to work weekends and holidays 
  • All employees must be available for overnight on-call shifts 

To apply for this position: email your resume to chris.r@summitrentals.com

 

MAINTENANCE TECH/FIELD ENGINEER

The candidate must be self-driven and be able to work independently within the parameters of maintenance and housekeeping goals. 

ESSENTIAL DUTIES – MAINTENANCE

  • Perform repairs at houses and condos
  • Make entries through Escapia (software) to note repairs made
  • Be on call on rotating nights for emergency repairs
  • Plumbing and electrical skills preferred
  • Other tasks and projects as needed

REQUIRED EXPERIENCE, SKILLS AND ABILITIES 

  • Home and condo maintenance experience
  • Company vehicle provided
  • Must have a valid Colorado driver’s license
  • Must be clean cut and detail oriented
  • Ability to communicate clearly, verbal and written
  • Must be able to work weekends
  • General computer knowledge

COMPENSATION 

  • Competitive salary based on experience
  • Benefits – medical, dental and vision insurance available
  • Paid Time Off – 10 days per  year
  • Mileage paid if using own vehicle, company vehicle may be available for use

To apply for this position, please submit cover letter and resumes to aaron@summitrentals.com.

 

FULLTIME FRONT DESK AGENTS / RESERVATIONIST

Housing Available! Inquire for more information.

The candidates should have a track record of excellent customer service – in the hospitality industry will be a plus – and impeccable attention to detail. The candidates must be self-driven and be able to work independently, within the parameters of corporate goals.

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

  • Answering phones and email inquiries
  • Ensure all guest interaction is professional and friendly
  • Booking reservations (via phone, email, and online)
  • Making check-in packets for arriving guests
  • Verifying reservations on third party systems
  • Maintaining stock of brochures and information for packets and front desk
  • Upload and edit new information in online booking engine
  • Verifying all documents are completed for check in
  • Running damage authorizations
  • Additional projects will be assigned periodically
  • Other misc. office tasks

REQUIRED EXPERIENCE, SKILLS AND ABILITIES:

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently
  • Customer service oriented
  • Basic knowledge of Microsoft office
  • Able to navigate online reservation engine
  • Proficient writing skills (e.g., responding to email inquiries)
  • Ability to work well in different paced environments
  • Excellent time management and organizational skills
  • Must communicate efficiently with guests and staff
  • Problem solving skills, with the ability to keep positive regardless of the situation
  • Being proactive is imperative
  • Customer service experience in hospitality industry preferred
  • Must be willing to work weekends and holidays

COMPENSATION: Competitive pay. Part time and full time positions available.

To apply for this position, please submit a cover letter and resume to chris.r@summitrentals.com.

 

FULLTIME QUALITY ASSURANCE REPRESENTATIVE (INSPECTOR)

The candidate should have an eye for quality and detail. The candidate must be self-driven, willing to get their hands dirty and able to work independently within the parameters of corporate goals.

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

  • Perform unit inspections to management expectations
  • Follow up on inspection problems
  • Communicate clearly with manager about maintenance and cleaning issues
  • Able to climb stairs repeatedly
  • Able to lift 30 to 40 lbs.
  • Stooping and bending
  • Perform touch up cleaning
  • Able to climb ladders and stretch over head
  • Additional projects/office tasks as needed

REQUIRED EXPERIENCE, SKILLS AND ABILITIES:

  • Must have good written and verbal communication skills
  • Must be computer capable: Able to learn Escapia; Microsoft Office experience a plus
  • Able to work effectively and professionally with coworkers and management
  • Self-starter, flexible, creative with a positive “can do” attitude
  • Must be detail orientated
  • Ability to work well in a fast-paced environment
  • Excellent time management and organizational skills
  • Must work weekends and holidays
  • Prior housekeeping experience a plus

COMPENSATION: Competitive pay. Part time and full time positions available.

To apply for this position, please submit a cover letter and resume to aaron@summitrentals.com.