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Summit Mountain Rentals is a short-term property management company in Breckenridge and Frisco. The company has grown dramatically over the past several years and needs successful individuals to help ensure growth into the future. We are seeking candidates for the following positions:

FIELD ENGINEER

The candidate must be self-driven and be able to work independently within the parameters of maintenance and housekeeping goals. 

ESSENTIAL DUTIES – MAINTENANCE

  • Perform repairs at houses and condos
  • Make entries through Escapia (software) to note repairs made
  • Be on call 4-nights per week for emergency repairs
  • Maintain hot tubs
  • Other tasks and projects as needed

REQUIRED EXPERIENCE, SKILLS AND ABILITIES 

  • Home and condo maintenance experience
  • 4WD or AWD vehicle – mileage to be reimbursed/Company vehicle also provided
  • Must have a valid Colorado driver’s license
  • Must be clean cut and detail oriented
  • Ability to communicate clearly, verbal and written
  • Must be able to work weekends
  • General computer knowledge

COMPENSATION 

  • Competitive salary based on experience
  • Benefits – medical, dental and vision insurance available
  • Paid Time Off – 10 days per  year
  • Mileage paid if using own vehicle, company vehicle may be available for use

To apply for this position, please submit cover letter and resumes to aaron@summitrentals.com.

 

DIRECTOR OF GUEST SERVICES

This management job is a cornerstone position at Summit Mountain Rentals. This position is fully responsible and empowered to create a successful organization managing the guest services side of SMR’s business (Front Desk, Sales and Reservations). SMR is the fastest growing vacation rental company in Summit County. Outstanding leadership is necessary to ensure continued growth and success. 

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

MANAGING THE FRONT OFFICE 

  • Our front office consists of 1 Front Office Supervisor, ~6 Front Desk Agents, ~2 Reservationists, and 1 Unit Information Coordinator. Leading the staff are learning, growing, and being challenged with their positions all while ensuring that they have the tools that they need to succeed.
  • Ensuring all inquiries as well as check in/check outs are managed in a professional, friendly and timely manner.
  • Managing all communications with guests through various channels.
  • Being aware of guest issues that arise, following up on them, and resolving them to the best of our abilities.
  • Establishing and maintaining relationships with vendors that support the Front Office needs.
  • Managing work orders that pertain to this part of the organization which consists of following up with staff, entering charges into work orders, and communicating with the Owner Relations and Maintenance Teams as needed.
  • Working closely with Maintenance and Marketing departments with regard to service issues and third-party distribution channels.

COMPENSATION: 

  • Salary based on experience.
  • Full benefits include medical/dental/eye, 401K matched up to 4% of earnings, paid time off, and sick time off.
  • Company provided cell phone.
  • Company provided lap top.
  • Mileage reimbursement at $0.55/mile when travel around town is required.

To apply for this position, please submit a cover letter and resume to david@summitrentals.com.

 

FULLTIME FRONT DESK AGENTS 

The candidates should have a track record of excellent customer service – in the hospitality industry will be a plus – and impeccable attention to detail. The candidates must be self-driven and be able to work independently, within the parameters of corporate goals.

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

  • Answering phones and email inquiries
  • Ensure all guest interaction is professional and friendly
  • Booking reservations (via phone, email, and online)
  • Making check-in packets for arriving guests
  • Verifying reservations on third party systems
  • Maintaining stock of brochures and information for packets and front desk
  • Upload and edit new information in online booking engine
  • Verifying all documents are completed for check in
  • Running damage authorizations
  • Additional projects will be assigned periodically
  • Other misc. office tasks

REQUIRED EXPERIENCE, SKILLS AND ABILITIES:

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently
  • Customer service oriented
  • Basic knowledge of Microsoft office
  • Able to navigate online reservation engine
  • Proficient writing skills (e.g., responding to email inquiries)
  • Ability to work well in different paced environments
  • Excellent time management and organizational skills
  • Must communicate efficiently with guests and staff
  • Problem solving skills, with the ability to keep positive regardless of the situation
  • Being proactive is imperative
  • Customer service experience in hospitality industry preferred
  • Must be willing to work weekends and holidays

COMPENSATION: $15/HR.

To apply for this position, please submit a cover letter and resume to calen@summitrentals.com.

 

FULLTIME QUALITY ASSURANCE REPRESENTATIVE

The candidate should have an eye for quality and detail. The candidate must be self-driven, willing to get their hands dirty and able to work independently within the parameters of corporate goals.

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

  • Perform unit inspections to management expectations
  • Follow up on inspection problems
  • Communicate clearly with manager about maintenance and cleaning issues
  • Able to climb stairs repeatedly
  • Able to lift 30 to 40 lbs.
  • Stooping and bending
  • Perform touch up cleaning
  • Able to climb ladders and stretch over head
  • Additional projects/office tasks as needed

REQUIRED EXPERIENCE, SKILLS AND ABILITIES:

  • Must have good written and verbal communication skills
  • Must be computer capable: Able to learn Escapia; Microsoft Office experience a plus
  • Able to work effectively and professionally with coworkers and management
  • Self-starter, flexible, creative with a positive “can do” attitude
  • Must be detail orientated
  • Ability to work well in a fast-paced environment
  • Excellent time management and organizational skills
  • Must work weekends and holidays
  • Prior housekeeping experience a plus

COMPENSATION: $16/HR.

To apply for this position, please submit a cover letter and resume to aaron@summitrentals.com.