You are here

Jobs

At Summit Mountain Rentals, we're not just in the business of vacation rental management; we're in the business of creating unforgettable mountain experiences. Nestled in the heart of the breathtaking Breckenridge, Colorado, our company has been a trusted name in the industry since 2006. What sets us apart? It's our unwavering commitment to excellence, our passion for hospitality, and our dedication to the local community. When you join our team, you become part of a company that values not only the pristine mountain landscapes but also the people who call it home. We offer more than just a job; we offer a chance to be a part of something extraordinary. Whether you're in property management, guest services, or any other role, you'll have the opportunity to make a real impact and be a key player in delivering exceptional experiences to our guests. If you're seeking a dynamic, challenging, and rewarding work environment with a stunning backdrop, then Summit Mountain Rentals is the place to advance your career while enjoying the charm and natural beauty of the Colorado Rockies.

Below is a list of all available positons along with a link to apply, please feel free to contact us directly should you have any additional inquiries at hr@summitrentals.com.

Available Positions: Guest Experience ManagerGuest Experience SpecialistHomeowner Arrival Specialist - InspectorMaintenance Tech / Field Engineer 

Guest Experience Manager

**Job start date is November 1**

Summit Mountain Rentals is a vacation rental management company in Breckenridge, CO. The company has grown dramatically over the past 5 years and needs a motivated individual with a desire to learn, to help ensure our growth into the future.

The candidate should have a track record of excellent customer service in the hospitality industry, with reservations or concierge experience. The candidate must be self-driven and be able to work independently, within the parameters of corporate goals. An entrepreneurial attitude is a must!

  • A primary part of this position is affirming existing relationships and establishing new partnerships with vendors and services.
  • Coordination with marketing to conceptualize, initiate and fulfill guest outreach campaigns.
  • Leading all sales efforts for the team.
  • Act as a secondary reservationist
  • Assist with guest service issues as needed

Requirements:

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently
  • Customer service oriented
  • Working knowledge of Microsoft office
  • Able to learn and use reservation software and third-party platforms
  • Proficient writing skills (e.g., responding to email inquiries)
  • Excellent time management and organizational skills required
  • Must communicate efficiently with guests and staff
  • Problem solving skills, with the ability to keep positive regardless of the situation
  • Being proactive is imperative
  • Customer service experience in hospitality industry preferred
  • Must be willing to work weekends and holidays
  • All employees must be available for overnight on-call shifts

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely

  • No

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Supplemental pay types:

  • Commission pay

Education:

  • High school or equivalent (Preferred)

Work Location: In person

 

Guest Experience Specialist

Looking for a seasonal Guest Service agent with potential to grow within the company.

The candidates should have a track record of excellent customer service – in the hospitality industry will be a plus – and impeccable attention to detail. The candidates must be self-driven and be able to work independently, within the parameters of corporate goals.

Primary responsibilities will include the use of our guest communications platform, email replies, and responding to texts and phone calls.

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

· Ongoing guest communication through multiple platforms

· Verifying reservations on third party systems

· Verifying all documents are completed for check in

· Additional projects will be assigned periodically

· Other misc. office tasks

· Guest appeasement and troubleshooting

REQUIRED EXPERIENCE, SKILLS AND ABILITIES:

· Attention to detail is a must

· Ability to manage multiple projects concurrently

· Customer service oriented

· Basic knowledge of Microsoft office

· Able to quickly become proficient at new systems

· Proficient writing skills (e.g., responding to email inquiries)

· Ability to work well in different paced environments

· Excellent time management and organizational skills

· Must communicate efficiently with guests and staff

· Problem solving skills, with the ability to keep positive regardless of the situation

· Being proactive is imperative

· Customer service experience in hospitality industry preferred

· Must be willing to work weekends and holidays

COMPENSATION: Competitive pay.

Benefit Conditions:

  • Only full-time employees eligible

Communication method(s) used:

  • Email
  • Phone
  • In person

Typical end time:

  • 5PM

Typical start time:

  • 8AM

This Job Is:

  • Open to applicants who do not have a college diploma

Work Remotely

  • No

Job Types: Part-time, Full-time

Pay: $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Education:

  • High school or equivalent (Preferred)

Work Location: In person

 

Homeowner Arrival Specialist - Inspector

Are you detail-oriented, self-driven, and passionate about delivering a high-quality experience for homeowners? If so, we have an exciting opportunity for you as a Homeowner Arrival Specialist. In this role, you will play a crucial part in ensuring that our homeowners have a seamless and exceptional arrival experience. Your responsibilities will encompass various tasks that require a keen eye for detail and the ability to work independently while aligning with Summit Mountain Rentals, Inc. objectives.

Key Responsibilities:

As a Homeowner Arrival Specialist, your responsibilities will include, but are not limited to:

1. Perform Unit Inspections: Conduct thorough unit inspections to meet management expectations, ensuring homes are in excellent condition for homeowner arrivals.

2. Follow Up on Inspection Problems: Proactively address and resolve any issues identified during inspections, maintaining a high standard of quality.

3. Effective Communication: Clearly communicate maintenance and cleaning issues with your manager, ensuring timely resolution and homeowner satisfaction.

4. Physical Requirements: Be physically capable of tasks such as climbing stairs repeatedly, lifting 30 to 40 lbs, stooping and bending, performing touch-up cleaning, climbing ladders, and reaching overhead.

5. Additional Projects: Take on additional projects and office tasks as needed to support the overall success of the homeowner experience.

Required Experience, Skills, and Abilities:

To excel in this role, you should possess the following qualifications:

1. Communication Skills: Strong written and verbal communication skills to interact effectively with team members, homeowners, and management.

2. Tech Savvy: Proficiency in computer skills, with the ability to learn software like Breezeway. Microsoft Office experience is a plus.

3. Collaborative Attitude: Work effectively and professionally with colleagues and management, fostering a positive and cooperative work environment.

4. Self-Motivated: Demonstrate initiative, flexibility, and creativity with a "can-do" attitude, taking ownership of your responsibilities.

5. Attention to Detail: Have a sharp eye for detail to maintain the highest standards of quality in homeowner accommodations.

6. Adaptability: Thrive in a fast-paced environment and manage your time and tasks efficiently.

7. Availability: Be prepared to work weekends and holidays to accommodate homeowner arrivals.

8. Housekeeping Experience: Prior housekeeping experience is a plus and will be highly regarded.

**Compensation:**

We offer competitive pay for both part-time and full-time positions, recognizing and rewarding your commitment to ensuring homeowners' arrival experiences are exceptional.

If you are ready to embark on a rewarding journey as a Homeowner Arrival Specialist, where your attention to detail and independent work ethic will shine, we encourage you to apply and join our dynamic team. Your dedication will play a pivotal role in creating lasting memories for our homeowners.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Breckenridge, CO: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

 

Maintenance Technician / Field Engineer

The candidate must be self-driven and be able to work independently within the parameters of maintenance goals.

ESSENTIAL DUTIES – MAINTENANCE

  • Perform light repairs at houses and condos
  • Make entries through Escapia (software) to note repairs made
  • Limited on call shifts for emergency repairs
  • Other tasks and projects as needed

REQUIRED EXPERIENCE, SKILLS AND ABILITIES

  • Home and condo maintenance experience preferred
  • Company vehicle provided
  • Must have a valid Colorado driver’s license
  • Must be clean cut and detail oriented
  • Ability to communicate clearly, verbal and written
  • Must be able to work weekends
  • General computer knowledge

COMPENSATION

  • Competitive salary based on experience
  • Benefits – medical, dental and vision insurance available
  • Paid Time Off – 10 days per year
  • Mileage paid if using own vehicle, company vehicle may be available for use

Typical end time:

  • 5PM

Typical start time:

  • 9AM

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a college diploma

Work Remotely

  • No

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • On call

Education:

  • High school or equivalent (Preferred)

Experience:

  • Maintenence: 1 year (Preferred)

Work Location: Multiple locations