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Owner Testimonials

Our vacation property owners like to talk about us. Here's what they've been saying recently:

 

“First of all, thank you for the refreshingly frank and honest commentary on your statement this morning. SMR is such a breath of fresh air after our previous manager experience. Also, our owner experience has been terrific. We are looking forward to the next year.”

David M., Owner — April, 2017

“The house looked outstanding. Truly it was such a pleasure to arrive and have the garage already plowed out, a light on in the house, the hot tub ready, the house spotless, etc. I sincerely appreciate all the work by the team to manage the house. Sure makes it easier to come here and just enjoy the mountains.”

Tim R., Owner — February 2017

“There is no doubt you do an outstanding job leasing the homes; the incomes reflects your expertise. The excellent condition of the homes also gives credit to the detailed attention the team at Summit Mountain applies to their job.”

Ken G, Owner — December 2016

“We are so lucky to have you guys as our management company. You guys are beyond our imagination of how a great company should be. We appreciate everything you do for us. Thanks so much!! I LOVE IT!!!”

Kelly H, Owner — July 2016

“Carol and I have always been impressed with Summit Rentals' attitude toward bookings and updates to the property necessary to keep Cedars 29 at the top of the list. With your input and work, bookings have been considerably increased from just a few years ago. Keep up the good work.”

Michael B, Owner — July 2016

“Wow, Mary! Your company has already exceeded our expectations! This makes us feel VERY confident that we chose the right property management company. Thank you!”

Erin R, Owner — July 2016

“I was planning to sell the house until I found your company. Where were you 10 years ago when I bought the house? I enjoy a complete peace of mind knowing that you are watching the house. We did not have this with other companies. Not only do you do a great job but you and your associates are so easy to work with!”

David R, Owner — June 2016

“You are a really impressive company with tremendous service, we were fortunate to find you guys. Thanks!”

James and Rachel H, Owners — May 2016

"It appears you had a wonderful and successful ski season this year. The occupancy rates and income reflect great credit on you and your team’s expertise. Congratulations."

Ken G, Owner — April 2016

“We’ve been with SMR for 6 years and they have always delivered. Over that time they have aggressively marketed our property, and at the same time, managed us effectively as owners. In addition, they have been very responsive to any owner issues. Lastly, I appreciate their honesty and open communications all aimed at driving rental income. They have been great.”

Wayne and Laura A, Owner — February 2016

“This guest review sounds like I wrote it and expresses my feelings exactly: 'Thank you very much for sending and for being a truly outstanding Summit County management company.' We could not achieve the comments and rental rates we do without the excellent leadership and management of you and your company. All you do is greatly appreciated.”

Ken G, Owner — February 2016

“Thanks for keeping our house so busy this winter. Just got my January statement and I'm thrilled to see the revenue!”

David R, Owner — February 2016

“We are so happy to continue the process with you guys. Our old management company made me feel like we should not have bought a condo at all, as the process was so dreadful. So far with you guys it has been a dream come true. We used to have several calls a month with renters with Comcast problems at the condo, and my husband had to leave important meetings trying to deal with it. It was nuts. We honestly can't thank you enough. We want our condo to be a source of joy for our family, not to be a constant pain in the butt! You guys really are amazing!”

Kelly and Nathan H, Owners — February 2016

“Thanks for the update and best of all your quick response to a problem that could have been a disaster. Having had a leak a few years ago which was a disaster we are so thankful for your help. We are so lucky you all are on top of these issues and have a process in place to respond accordingly. Thank you so much.”

Neal C, Owner — February 2016

“First and foremost, Happy New Year to you and yours! I want to send you a note to say thank you for all that you and the staff at SMR have done for us over the past year. You all are wonderful to work with and we trust your professionalism and expertise.“

John R, Owner — January 2016

“As always you have a well thought out convincing plan and you know your guests. You are so precise in your scheduling and management--most likely I am wasting my words trying to instruct you. In case this is not clear..."You are so good at what you do, I need to stay out of the way!”"

Ken G, Owner — December 2015

“Thanks again for all of the support from SMR. You have a very special organization - one you can all be proud of.”

Larry G, Owner — December 2015

“This is a belated thank you to all of you for the excellent service you provided for the winter season — despite the patchy snowfall, you managed to ensure that occupancy held up well and that revenues rose significantly. Your detailed attention to current market conditions and your fine tuning of marketing in response, as well as the hard work by the front-desk and maintenance team members, proved very successful — and we are very appreciative.”

Mary & John B, Owners — May 2015

“Wish I had found your group years ago. You and your staff do a GREAT job in all aspects.”

David R, Owner — April 2015

“We were very pleased to see how nice the condo looked! Summit has done a great job as far as we are concerned!! Many thanks!”

Joan A, Owner — March 2015

“My first response is WOW to my statement in January. I knew it was going to be a good month based on rentals I could see on the calendar. However, I didn't expect it to be this good, especially for a January. This was my best month ever. You've put a smile on my face. Thank you for your great service and great results!”

Gary S, Owner — February 2015

“Summit Mountain Rentals has been the rental manager for my condo in Breckenridge for more than 7 years, and I am completely pleased with their responsiveness, attention to detail, friendliness, and professionalism. These folks are tops at what they do, and I recommend them highly.”

John W, Owner — February 2015

“The sense of loyalty and commitment among the SMR team certainly shows in what you do — and it's what attracted us to work with SMR in the first place. We were reminded of that this week when we rented an apartment for a business trip to Lisbon — the company we used has a similarly-sized portfolio of accommodation to SMR; nice people, but the level and professionalism of the service was 1 star compared to SMR's 5+ star service. Thank you for continuing to maintain such a high level of service — it's not easy to do, but you certainly make it look that way.”

Mary B, Owner — October 2014

“Thank you for the response. I appreciate that you always return calls and emails. It does make us feel like we are important to you. I also realize you are a super busy person and appreciate your timeliness all the more!”

Pierre & Judith, Owners — October 2014

“Mary, Mark, David, and Summit Mountain Employees, congratulations! Your commitment to excellence has paid off and is well-deserved! As a homeowner, we appreciate your reputation which, in turn, promotes marketing of our property.”

Judy & Jim, Owners — September 2014

“Your staff is always professional and efficient. Every time I call and no matter whom I speak to, you take care of things right away. We are extremely pleased with Summit Mountain Rentals and would be happy to recommend you to any homeowner. It’s our second home and not just a rental, so thank you very much!”

Connie K, Owner — August 2014

“We both really appreciate you and your team’s diligence with inspections and follow-up with all issues. Please pass our thanks on to Rita and inspectors.”

Mary B, Owner — July 2014

“That's why we love Summit Mountain rentals. You never disappoint us and take the extra step!”

Sandy O, Owner — July 2014

“Thank you for taking care of our home away from home. We appreciate you taking care of these unexpected issues like our refrigerator. Great minds think alike! We appreciate all you guys do for us!”

Trisha & Greg S, Owners — July 2014

“I am always impressed by the level of professionalism and politeness of the staff at Summit and I wanted you to be aware that we noticed. We are very happy with Summit and we would recommend your services to anyone who would ask.”

Martin & Kate N, Owners — April 2014

“The owners of Summit Mountain Rentals and their entire team have delivered exceptional service in renting and maintaining our unit. Having a professional team in place has made owning a mountain condo not only more practical, but more enjoyable.”

Brenda & Sperling M, Owners — October 2013