You are here

Jobs

Summit Mountain Rentals is a short-term property management company in Breckenridge and Frisco. The company has grown dramatically over the past several years and needs successful individuals to help ensure growth into the future. We are seeking candidates for the following positions:

Front Desk Manager

This management-level job is a cornerstone position at Summit Mountain Rentals. You will be fully responsible for and empowered to lead a successful front desk team, as well as be a contributing member of SMR’s management group. SMR is the fastest growing vacation rental company in Summit County. Your leadership and skills will ensure continued growth and success.

JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

Managing the Front Office

  • Our front office consists of one Front Desk Supervisor, seven Front Desk Agents, and one Unit Information Coordinator. A primary part of this position is ensuring that the staff are learning, growing, and being challenged with their positions all while ensuring that they have the tools they need to succeed.
  • Leading all sales and reservations efforts for the team.
  • Being aware of guest issues that arise, following up on them, and resolving them to the best of our abilities. This involves communicating with our guests daily.
  • Researching and charging guests for damages that happen in the homes.
  • Ensuring the day-to-day tasks get accomplished and that our guests are being communicated with in a timely and professional manner.
  • Being in contact with our vendors to keep the relationships alive while always looking for additional vendors to work with.

Job Requirements

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently
  • Customer service oriented
  • Basic knowledge of Microsoft office
  • Able to navigate online reservation engine (Escapia)
  • Proficient writing skills (e.g., responding to email inquiries)
  • Ability to work well in in a fast-paced environment as a member of the SMR team
  • Excellent time management and organizational skills required
  • Must communicate efficiently with guests, staff and owners
  • Problem solving skills, with the ability to keep positive regardless of the situation
  • Being proactive is imperative
  • Must be willing to work weekends and holidays

Compensation:

  • Competitive salary based on experience and qualifications
  • Full benefits including medical, dental, 401K, PTO (paid time off)

To apply for this position, please send resumes to david@summitrentals.com.


Front Desk Sales Agent

The candidate should have a track record of excellent customer service – experience in the hospitality industry will be a plus – and impeccable attention to detail. The candidate must be self-driven and be able to work independently, within the parameters of corporate goals.

Compensation: $15/hr starting pay plus benefits package.

Requirements:

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently
  • Customer service oriented
  • Basic knowledge of Microsoft office
  • Able to navigate online reservation engine (Escapia)
  • Proficient writing skills (e.g., responding to email inquiries)
  • Ability to work well in in a fast paced environment as a member of the SMR team
  • Excellent time management and organizational skills required
  • Must communicate efficiently with guests, staff and owners
  • Problem solving skills, with the ability to keep positive regardless of the situation
  • Being proactive is imperative
  • Must be willing to work weekends and holidays

Job Duties included, but are not limited to the following:

  • Answering phones and email inquiries
  • Ensure all guest interaction is professional and friendly
  • Booking reservations (via phone, email, and online)
  • Making check-in packets for arriving guests
  • Verifying reservations on third party systems
  • Maintaining stock of brochures and information for packets and front desk
  • Upload and edit new information in online booking engine
  • Verifying all documents are completed for check in
  • Running damage authorizations
  • Additional projects will be assigned periodically
  • Other misc. office tasks

To apply for this position, please send resumes to david@summitrentals.com.