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Summit Mountain Rentals is a short term property management company in Breckenridge and Frisco. The company has grown dramatically over the past seven years and needs a successful individual to help ensure our growth into the future. We are seeking a full time candidate for the following position:

FRONT DESK SALES/RESERVATIONIST

The candidate should have a track record of excellent customer service — in the hospitality industry would be a plus — and impeccable attention to detail. The candidate must be self-driven and be able to work independently within the parameters of corporate goals.

JOB DUTIES INCLUDE (BUT ARE NOT LIMITED TO) THE FOLLOWING:

  • Answering phones and email inquiries
  • Ensuring all guest interactions are professional and friendly
  • Booking reservations via phone, email and online
  • Making check-in packets for arriving guests
  • Verifying reservations on third-party systems
  • Maintaining stock of brochures and information for packets and front desk
  • Upload and edit new information in online booking engine
  • Verifying all documents are completed for check-in
  • Running damage authorizations
  • Additional projects/office tasks as needed

JOB QUALIFICATIONS/SKILLS REQUIRED:

  • Attention to detail is a must
  • Ability to manage multiple projects concurrently
  • Customer service oriented
  • Basic knowledge of Microsoft Office
  • Able to navigate online reservation engine
  • Proficient writing skills (e.g., responding to email inquiries)
  • Ability to work well in a fast-paced environment
  • Excellent time management and organizational skills
  • Must communicate efficiently with guests and staff
  • Problem solving skills, with the ability to keep positive regardless of the situation
  • Being proactive is imperative
  • Customer service experience in hospitality industry preferred
  • Must be willing to work weekends and holidays

To apply for this position, please submit a cover letter and resume to kristen.pelto@summitrentals.com.