Rating Description

To ensure guest satisfaction, all of our properties are rated according to the guidelines below. Please ask your reservations agent if you have any questions regarding these ratings.

Luxury

Our luxury properties are some of the finest accommodations in Summit County. Unit furnishings and appointments are of the highest quality and typically the result of professional interior design. Custom details and accents enhance overall unit decor. These units are marked by superior layout, top-of-the-line kitchens and luxurious bathrooms. Luxury properties are sure to please even the most discriminating tastes - enjoy top-notch amenities, elegant accommodations and a world-class vacation experience.

Premium

Premium properties are upscale, well-appointed accommodations, typically featuring recent interior design updates or remodeling. These properties offer excellent quality in overall condition, amenities and furnishings, as well as top quality kitchens and bathrooms. Your stay will be more than just comfortable and convenient; you'll enjoy the truly relaxing feeling of home.

Deluxe

Deluxe properties offer special amenities beyond just a basic stay. These units are inviting, pleasant and tastefully decorated with some updated furnishings. Some units also feature updated kitchens and baths. Deluxe properties make for a unique and memorable vacation, and are priced for great value.

Moderate

Moderate properties offer a more affordable lodging experience. These units are clean and well maintained, but offer slightly older decor and sometimes more gently used furniture. Moderate properties are great for travelers looking for comfort and convenience at a moderate price.

Basic

Basic properties are clean, "no-frills" accommodations. The furnishings are, for the most part, utilitarian, but still offer a comfortable vacation experience. Basic properties meet our standards for quality and cleanliness, and are priced to meet the needs of budget-conscious travelers.
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Personal Attention

Our goal is to provide each guest with an experience that will make them want to come back to Summit County—and to your property in particular! This is accomplished through superior accommodations and our attention to their needs from the first time we communicate with them to the time they depart. No detail is too small. This includes:

• 24-hour check-in service
• Trained local staff
• 24-hour emergency maintenance
• Concierge service
• 24-hour phone service

Housekeeping

First impressions are lasting impressions. Our goal is for our guests’ first impression of your unit to be held to the same high standards of cleanliness and presentation as your own home. This is achieved through our trained staff of housekeepers and managers. We also use hospitality-industry standard supplies and materials for all our cleaning needs. These include:

• Aveda™ personal amenities
• Kleenex™ paper goods
• 300+ thread count cotton sheets and plush high-end towels
• Detailed inspections after every guest stay

Marketing Tools

Our goal is to make everyone money. Our primary emphasis is Web-based marketing through Summit Mountain Rentals’ Web-site, search engines, pay-per-click listings, and individual Web pages for each unit. We continually research and implement new means of marketing in order to maximize everyone’s return on investment. This includes:

• Web-based exposure
• Repeat guests
• Referrals
• Direct marketing
• Rack cards and other material placements
• Advertising in select publications

Our Partnership Program

We view our relationship with you as a partnership. You have the asset - we manage it. All our efforts are focused on a success model for both of us.

• No housekeeping fee for rentals
• No credit card fee for rentals
• All marketing included
• Monthly reconciliation of accounts
• Monthly bill pay